Rex’s Plumbing & Heating — Privacy Policy

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At Rex’s Plumbing & Heating (“we,” “our,” “us”), we value the privacy of individuals who use our website and related services (collectively, the “Services”). This Privacy Policy explains how we collect, use, and share personal information when you interact with our Services. By using our website, you agree to the practices described in this Privacy Policy.

Personal information means information that identifies or can be used to identify a specific person. This does not include de‑identified or aggregated data.

Information We Collect and Information you Provide to Us

Registration or Contact Information: When you submit a contact form, request service, or communicate with us, we may collect your name, email address, phone number, physical address, and any details you provide about your plumbing or heating needs.

Communications: If you contact us directly, we may collect additional information such as the contents of your message, attachments you send, and any other information you choose to provide.

Events or Service Requests

If you schedule an appointment, request an estimate, or register for a service call, we may collect your name, address, phone number, email, and details relevant to the service requested.

User Content

If our website allows reviews, comments, or testimonials, any information you choose to share may be publicly visible.

Payment Information

If you make a payment through our Services, we may collect billing information. Payments may be processed through third‑party providers, who handle your payment data securely.

Information We Collect Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Time spent on the site
• General location data

We may also use cookies or similar technologies to improve site performance and understand how visitors use our Services.

How We Use Your Information

We use personal information to:

• Provide plumbing and heating services
• Respond to inquiries and service requests
• Schedule appointments
• Improve website performance
• Maintain safety and security
• Comply with legal obligations

How We Share Your Information

We may share information with:

• Service providers who assist with scheduling, payment processing, or website      operations
• Third‑party analytics tools
• Legal authorities when required by law

We do not sell your personal information.

Cookies & Tracking Technologies

Our website may use cookies, analytics tools, and tracking pixels to improve functionality and measure performance. Visitors may adjust browser settings to limit cookie use.

Your Privacy Rights

Depending on your location, you may have rights to access, update, or delete your personal information. To make a request, contact us using the information below.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse.

Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date reflects the most recent revision.

Contact Us

Rex’s Plumbing & Heating
1829 East Mulberry Street, Fort Collins, CO, USA
info@rexsplumbing.com
970.225.1122